Mansoor Soomro is a
management professional with over 17 years of experience in the fields of
Training & Development, Operations, Brand Activation, and Sales &
Marketing Management. He is Pakistan
As a customer focus
coach, trainer and consultant, he helps you get a better view of the wants of
the customers you serve, and helps you better align your organization to
respond to these needs. He has focused on helping organizations drive a service
culture with his customer service workshops and develop a team of employees
providing superior services. His message will help you learn how to keep your
customers in an era of global merciless change and develop a detailed and
aggressive strategy to keep your customers and prevent them from defecting to
your competition
He is a certified
Customer Service Trainer from Centre for Customer-Care, Malaysia, and Certified
Practitioner in Neuro-linguistics Programming (NLP) from NF-NLP, USA. He has
done his MBA from University of The
East , Philippines
Hehas trained
participants from companies like GlaxoSmithKline, State Bank of Pakistan,
Khyber Bank, Tameer Bank, The Citizen’s Foundation, Jubilee Life Insurance,
UPS, KESC, Searle Pakistan, Efroze Chemicals, Aga Khan University, Sui Southern
Gas Company, Berlitz Pakistan, National Insurance Company Limited, Engro
Polymer, Almoiz Industries, Mustaqim Dyeing & Printing, Facto Cement and
Packages Limited in his workshops.
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